Frequently Asked Questions
Everything you need to know about ordering from Tiny Gallery.
Ordering
How do I order a print?+
Browse our gallery or create custom art on the Create page. Choose your preferred print type, size, and frame option, then add it to your cart and checkout. It's that simple.
Do I need an account?+
No. You can browse, create art, and place orders without creating an account. We only need your email and shipping address at checkout.
Can I customize the art?+
Absolutely. Use our Create page to choose a theme, subject, art style, color palette, and mood. You can even add a child's name to make it personal.
What payment methods do you accept?+
We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) through our secure Stripe checkout. Apple Pay and Google Pay are also supported.
Can I order multiple prints at once?+
Yes. Add as many prints as you like to your cart. Each print can be a different design, size, and print type.
Print Quality
What print types are available?+
We offer three tiers: Premium (gallery-wrapped canvas, framed prints), Standard (premium matte poster, metallic prints), and Starter (art poster, photo print). Each uses professional-grade materials.
What sizes are available?+
Sizes range from 8×10 inches to 24×36 inches depending on the print type. Each product listing shows available sizes.
How is the art generated?+
We use advanced AI image models to create unique artwork from carefully crafted prompts. Each piece is generated at high resolution (1024×1024) and upscaled for print quality.
Will the print look exactly like the preview?+
The preview is a very close representation. Slight color variations may occur due to differences between screen and print color profiles, but our printing partners use color-calibrated equipment for accurate reproduction.
Shipping
How long does shipping take?+
Most orders arrive within 5–10 business days. Prints are produced on demand, so production takes 2–4 business days before shipping.
Do you ship internationally?+
Yes. Our printing partners have fulfillment centers worldwide, so we can ship to most countries. International orders typically arrive within 7–14 business days.
How much does shipping cost?+
Shipping costs are calculated at checkout based on your location, print size, and print type. We ship from the nearest fulfillment center to minimize costs and delivery time.
How are prints packaged?+
All prints are carefully packaged to prevent damage during transit. Posters ship in sturdy tubes, canvas prints in reinforced boxes, and framed prints in protective corner guards with bubble wrap.
Returns & Support
What is your return policy?+
Since all prints are made to order, we cannot accept returns for change of mind. However, if your print arrives damaged or with a manufacturing defect, we'll replace it free of charge.
My print arrived damaged. What do I do?+
Contact us within 14 days of delivery with photos of the damage. We'll send a replacement at no cost. See our Shipping & Returns page for details.
How do I contact support?+
Visit our Contact page to send us a message. We typically respond within 24 hours on business days.
Still have questions? Get in touch